At Mittal Diamonds, we are committed to providing a secure, transparent, and seamless payment experience. We use trusted payment gateways and industry-standard security measures to ensure that every transaction is processed safely.

By placing an order on www.mittaldiamonds.in, you agree to the payment terms outlined below.

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ACCEPTED PAYMENT METHODS

We accept a variety of secure payment options for your convenience, including:

• Credit Cards (Visa, Mastercard, RuPay, American Express*)
• Debit Cards
• UPI (Google Pay, PhonePe, Paytm, BHIM, and other supported UPI apps)
• Net Banking
• Mobile Wallets (where available)
• EMI Options (subject to eligibility and payment gateway support)

*Availability of payment methods may vary depending on your location and the payment gateway.

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SECURE PAYMENTS

Your security is our priority.

All online payments are processed through trusted PCI-DSS compliant payment gateways using advanced SSL encryption technology.

For your protection:

• We do not store your credit or debit card details.
• We do not store your CVV, UPI PIN, or internet banking credentials.
• Sensitive payment information is securely handled by our payment partners.

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ORDER CONFIRMATION

An order is considered confirmed only after:

• Successful payment authorization.
• Payment verification by the payment gateway.
• Acceptance of the order by Mittal Diamonds.

If payment cannot be verified or is declined, the order may be delayed or cancelled.

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PAYMENT VERIFICATION

To prevent fraudulent transactions, Mittal Diamonds reserves the right to verify payment details before processing an order.

In certain cases, we may request:

• Identity verification
• Additional payment confirmation
• Address verification
• Contact confirmation

Failure to provide the requested information may result in order cancellation.

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PRICING

All prices displayed on www.mittaldiamonds.in are in Indian Rupees (INR) unless otherwise specified.

Product prices are subject to change due to fluctuations in:

• Silver & Gold rates
• Diamond prices
• Gemstone prices
• Government taxes and duties

The final amount payable will be the amount displayed and confirmed during checkout.

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TAXES

All applicable taxes, including GST, will be calculated and displayed during checkout in accordance with Indian tax regulations.

Customers are responsible for any additional duties, customs charges, or local taxes applicable to international shipments, where offered.

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PAYMENT FAILURE

If your payment fails:

• Please verify your payment details.
• Ensure sufficient funds are available.
• Contact your bank or payment provider if necessary.
• You may retry the payment or choose another payment method.

If an amount has been debited but the order is not confirmed, the payment is generally reversed or refunded by the payment gateway or your bank within their standard processing timeline.

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FRAUD PREVENTION

For the safety of our customers, Mittal Diamonds actively monitors transactions for suspicious or fraudulent activity.

We reserve the right to:

• Cancel suspicious orders.
• Hold orders for verification.
• Request additional identification.
• Refuse transactions that cannot be verified.

These measures help protect both our customers and our business from unauthorized transactions.

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REFUNDS (if applicable)

Mittal Diamonds follows the Return & Refund Policy available on our website.

Where a refund is approved in accordance with our policy or applicable law, it will generally be processed to the original payment method used for the purchase.

Processing times may vary depending on your bank or payment provider.

 

FAILED OR DUPLICATE PAYMENTS

If you believe you have been charged more than once for the same order or encounter any payment-related issue, please contact our customer support with:

• Order Number
• Transaction ID
• Payment Date
• Amount Paid
• Registered Email Address

Our team will investigate the issue and assist you promptly.

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PAYMENT SECURITY TIPS

For your safety, we recommend that you:

• Never share your OTP, CVV, UPI PIN, or banking password with anyone.
• Complete payments only through the official www.mittaldiamonds.in website.
• Avoid making payments over public or unsecured Wi-Fi networks.
• Verify the website URL before entering payment information.

Mittal Diamonds will never ask for your banking password, OTP, or UPI PIN via phone, email, or social media.

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CONTACT US

If you have any questions regarding payments or transactions, please contact us:

Mittal Diamonds

Website: https://mittaldiamonds.in

Email: care@mittaldiamonds.in

Phone: +91 9717134306

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OUR COMMITMENT

At Mittal Diamonds, we are dedicated to providing a secure, reliable, and hassle-free payment experience. By partnering with trusted payment providers and implementing robust security measures, we ensure that every transaction is handled with the highest level of safety and transparency.

Thank you for choosing Mittal Diamonds for your fine jewellery purchases.